The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: All City of Fayetteville positions require the employee to provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members of their own team) and have regular and reliable attendance that is non-disruptive. Other essential duties of this position include the following:

1. Serve as the City’s primary contact and coordinator on homelessness issues and strategic initiatives, liaising with internal departments, external partners, and residents.
2. Assist with the implementation of special projects to end homelessness and coordinate with other department members on efforts to prevent homelessness.
3. Prepare and interpret information related to data on sheltered and unsheltered homelessness and assist supervisor with the development of related policy and program recommendations.
4. Represent the City in meetings about homelessness with key stakeholders, including senior leadership, members of the public, staff from partner organizations, state and federal officials, and residents with lived experience of homelessness.
5. Drive the day-to-day implementation of the City of Fayetteville’s extreme weather response plan, including coordination of community service organizations, volunteer and partnership recruitment, and activation communications.
6. Support grant pursuits, fundraising, and other efforts to diversify sources of funding for the City’s homelessness response and prevention initiatives.
7. As assigned, serve on boards and committees related to the local and regional response to homelessness. Participate in and support regional data collection and analysis and integrate City efforts with broader regional homelessness strategies.
8. Monitor local, state, and federal actions affecting homelessness and advise supervisor and senior leadership on data-informed best practices for local homelessness response.
9. Perform other duties as assigned.

1. Perform secondary duties as assigned.

1. Bachelor’s degree from an accredited college or university in a related field such as social work, human services, mental health services, affordable housing, or public policy and a minimum of two years of experience working in supportive services with two years of project management experience.
2. Desirable qualifications include experience working with local or regional community service providers, strong knowledge of best practices to achieve functional zero and prevent homelessness, and case management skills.
3. Valid driver’s license.
4. Must successfully pass criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses and any offense under A.C.A. § 21-15-103 and A.C.A. § 21-15-111.
5. Effectively communicate with others orally and in writing.
6. Must be proficient in the use of a computer and related software programs. Must be able to effectively operate standard office equipment.
7. Ability to read, analyze, and interpret complex documents.
8. Ability to respond effectively to sensitive inquiries or complaints.
9. Strong interpersonal skills with the ability to solve problems, make decisions, resolve conflicts, calmly de-escalate and manage crisis situations, and maintain appropriate confidentiality.
10. Ability to effectively present information or recommendations to department leadership and public groups, including local partners and state and federal officials.
11. Ability to work independently as well as to effectively prioritize and multi-task.
12. Ability to periodically work evening or weekend hours when required to accommodate extreme weather response plan activation or other special projects.
13. While performing the functions of this job, the employee is regularly required to talk and hear. The employee regularly is required to move from location to location; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

The City of Fayetteville is an equal employment opportunity employer.