Safety/Security Status: Safety Sensitive

SUMMARY: Works with the Recreation Facilities Manager to successfully maintain, plan, and implement professional recreation services and programs in accordance with the mission and stated goals of the department. This supervisory role requires strong leadership qualities, good communication skills, excellent customer service skills, and strong organizational skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Reporting relationships, work assignments, and work schedules may be subject to change to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.

Facility, Program, and Staff Management:

• Recruit, interview, hire, train, and evaluate three full-time employees, approximately 40 part-time employees, 30 seasonal employees, and 20 contractors.
• Oversees the operation and management of three aquatics facilities: the Bentonville Community Center Competition Pool, Leisure Pool, and the Melvin Ford Aquatic Center.
• Recommends the purchase of recreation equipment and services from outside vendors.

Program and Event Coordination:

• Provide programming, scheduling, event management, customer service, and general facility supervision for all aquatic facilities.
• Develops and introduces new recreation programs activities, equipment, and materials to recreation management.
• Interprets recreation programs to the public, sponsors, and participates in community meetings and organizational planning.
• Acquires sponsorships, donations and/or other in-kind services as needed for the organization and implementation of recreation programs.
• Develops and maintains relations with other recreation providers in community.

Revenue/Expense Budget Management:

• Manage an annual budget of $850,000 in expenses and $500,000 in revenue.
• Prepares and presents reports that detail information such as financial data, facility attendance records and recreation program evaluations.
• Participates in the development of the recreation budget and directs and monitors the expenditure of department funds and keeping of department records.
• Enters purchase orders and executes purchases of equipment and supplies.
• Tracks expenses and revenues generated by the programs and facilities.
• Implements corrective measures as needed and reports status regularly.
• Makes recommendations for capital improvements and equipment.

Customer Service, Communication, and Professional Development:

• Provide exceptional customer service and communication to members and the public.
• Ensure the facility and surrounding grounds are safe, clean, and suitable for recreational activities.
• Distribute department marketing materials to the public.
• Fosters the cooperation and teamwork of city recreation and non-recreation personnel.
• Work with professionals in medicine, social work, nursing, psychology, and therapy to ensure well-balanced and integrated recreational services.
• Participate in professional associations, conferences, workshops, and training to stay current with industry trends.
• Participates in professional associations, conferences, workshops, training, and recreation.
• Establishes and maintains contact with recreation service and equipment vendors.
• Adapts city-sponsored recreation programs to meet needs of citizens, groups, teams, and individuals.
• Evaluates the effectiveness of recreation areas, facilities, and services.

SUPERVISORY RESPONSIBILITIES: This position directly supervises three full-time staff members and 40-70 (seasonally) part-time staff members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Bachelor's degree (B. A.) in Park and Recreation Administration or closely related field and up to two years’ related experience and/or training in Parks and Recreation management, including supervisory experience; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistics and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must also have the ability to perform basic budget management.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS: Must have and maintain a valid driver’s license, the ability to become a certified First Responder by the American Red Cross and must pass a background security check.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work env

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.