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Electric IT Systems Coordinator

City of Bentonville

City of Bentonville

Bentonville, AR, USA
Posted on Monday, May 29, 2023

Bentonville Electric Utilities Department (BEUD) is looking for motivated, technical minded individuals to join our Engineering team. If you have ever had interest in the operations of an electric utility, this may be the job for you.

BEUD is a municipally owned electric utility located in Northwest Arkansas that provides electric service to the citizens in the city limits of Bentonville. Due to the small nature of our utility, there are numerous opportunities to cross train and acquire additional job knowledge and skills.

JOB SUMMARY Performs a variety of electric department “systems” coordination functions involving fiber optics, metering, locating, mapping, and radio communications between city departments, vendors, and contractors.

ESSENTIAL DUTIES AND RESPONSIBILITIES Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. The Electric Systems Coordinator is responsible for being the subject matter expert for numerous software packages utilized by the Bentonville Electric Utility Department. Other duties may be assigned.

Coordinates the city’s Automated Metering Information (AMI) system.

Acts a liaison between the electric department and the IT department concerning all AIM issues.

Coordinates the city’s “Fiber” installation continuation project.

Coordinates the department use of the city radio system.

Coordinates the city’s “Futura” (Global Information Systems - GIS) mapping software. Maintain and monitor database associated with Futura GIS mapping system

Coordinates the “Kor-Terra” utility locating system.

Coordinates the electric department’s Supervisory Control and Data Acquisition (SCADA) system

Maintain connection between SCADA system and OMS system

Coordinates the electric department’s Outage Management System (OMS) software.

Coordinates with the electric department’s engineering technicians and sub-station foreman on the above software and systems.

Acts a liaison between the electric department and the IT department concerning all of the above software and systems.

Perform periodic database health checks for OMS, SCADA, and other systems.

Monitor TextPower link to OMS and serve as lead with sending text communications to customers.

Maintain and monitor Vigilant Grid Cyber monitoring software with creation of alarms

Maintain the IVR, connections to the OMS, and overall functionality of IVR system

Perform month reporting from various systems and compile into overall system report to be utilized for operational decisions.

Assist with integration of AMI meter system and connection to other systems (SCADA, OMS, GIS)

Assist with deployment of Distribution Automation (DA) equipment and other Smart Grid applications

Maintain AMI system after initial deployment


QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university and three (3) to five (5) years related experience and/or training; or equivalent combination of education and experience. Experience with PostgreSQL and LUA programming are preferred, but not required.

LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY Able to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. The ideal candidate for this job must be an analytical thinker who has excellent problem-solving abilities with a strong background in networking and database administration.


Able to get and maintain a Class A Commercial Drivers License (CDL)

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The City of Bentonville is proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 hours per week. This year's benefits package can be viewed here: https://www.bentonvillear.com/DocumentCenter/View/11449/City-of-Bentonville-Benefit-Guide-2023

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to vibration. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, and risk of electrical shock. The noise level in the work environment is usually loud.

The City of Bentonville is committed to providing equal opportunity without regard to race, color, religion, sex, age, national origin, marital status, veteran status, political status, disability status, or genetic information, as required by all federal and state laws. The City’s commitment extends to all employment related decisions, terms and conditions of employment (including job opportunities), promotions, pay and benefits.