Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits.

Position is based at 516 E. Millsap Road, Fayetteville, AR 72703, with occasional travel to the Springdale branch located at 3858 S. Thompson Street.

Position requires availability Monday through Friday 8:00 AM to 5:00 PM with additional hours as needed.

Preferred Qualification: Previous Commercial Loan Assistant Experience

The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission – People helping people find financial solutions for life.

Job Title: Private Banking Supervisor

We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

What You’ll Do at Arvest: (Other duties may be assigned.)

• Provide direct oversight and effective supervision of assigned Private Banking Specialists (PBSs), including prompt feedback regarding performance; adequate training on relevant aspects of the various tasks and functions; maintain adequate staffing levels and workload distribution between associates.

• Provide ongoing coaching and mentoring of PBSs on sales and service techniques.

• Assist customers with escalated concerns/questions. Research circumstances and seek to provide rapid, positive, and accurate communications and resolutions to problems encountered.

• Assist the Private Banking Manager (PBM) with sales efforts, meetings, and providing reports on a regular and as-needed basis.

• Serve as a resource to PBSs for complex compliance-related questions.

• Provide ongoing support to PBMs and PBs as needed by serving as a PBS. Travel to branches to fill in for coverage as needed.

• Provide feedback gathered from PBSs and Private Bankers (PBs). Recommends solutions to address any issues that may arise.

• Assist in credit administration, monitor documentation issues and exceptions, and take leadership in keeping exceptions at an acceptable level.

• Oversee the training and development of the assigned PBSs.

• Serve as primary contact for PBSs regarding communication from Consolidated Loan Support (CLS), Consumer Loan Underwriting (CLU), and Group Appraisal departments. Ensure procedures and processes are in place to adhere to bank group policies and compliance requirements.

• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Responsibilities:

Toolbox for Success:

• Highschool diploma or general education degree (GED) required.

• Associate degree or higher preferred.

• Minimum of two years of Loan Assistant or Loan Operations experience preferred.

• Minimum of 1 year of lending experience preferred.

• Arvest experience preferred.

• Previous supervisory/management experience preferred.

• Successful completion of Fundamentals of Lending or ability to complete in the first 90 days required.

• Current NMLS SAFE Act Registration or the ability to be registered within 30 days.

• Relevant military experience is considered for veterans and transitioning service members.

Physical Demands:

The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We offer competitive compensation, benefits packages, and significant professional growth.

Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.

Grade 15

Pay Range: $62500 - $78125 per year