Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits.

Position is located at 202 S Goad Springs Road in Lowell, Arkansas.

Position is Monday through Friday 8 am to 5 pm with additional hours as needed.

Summary:

SUMMARY: The Mortgage Post Closer is responsible to fully audit closing packets received from the title company. A full audit will include but is not limited to; TRID and Compliance reviews per established guidelines. The Post Closer will ensure closing packets are received within 48-hours of closing and follow-up, daily if needed, with the corresponding title company. The Post Closer will work to ensure all policies, procedures and guidelines are met in an accurate and timely manner. In addition, the Post Closer will process loans with Escrow for Completion ensuring all needed information, documentation, releases, funds, etc. are complete and accurate.

We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Upon receipt of the closing packet, log packet in and begin file audits to ensure all necessary documents are included and complete. Notify the corresponding title company of any document discrepancies.

2. Scan file and export into the support system; review scanned documents to ensure all documents scanned legibly and saved properly. Send loan documents to record storage with Vital Records Control.

3. Complete TRID Cure reviews by identifying potential cures and audit closed loans as assigned; review for credit report fees and COC’s.

4. Run a compliance review on closing packets received; following up with the title company on any missing and/or trailing documents needed.

5. Apply post-consummation principal reductions or refunds to the appropriate loan; review for accuracy of matching loan number, property address, etc. to ensure funds are allocated properly.

6. Utilizing the mortgage system, track and monitor loans that have Escrow for Completion (EFC) ensuring the process is complete and required documentation is obtained before closing out the EFC.

7. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

· Support and uphold the Arvest Mission Statement.

· Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.

· Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.

· Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.

· Foster and promote the proper company image at all times.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

· High School Diploma or General Education Degree (GED) required.

· 1 year of mortgage/banking or title company experience required.

· 1 year of customer service experience required.

· Relevant military experience is considered for veterans and transitioning service members.

OTHER SKILLS AND ABILITIES:

· Must be able to arrive at work on time, work on site and have regular work attendance

· Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style

· Must be able to provide cordial customer service regardless of customer personality, presence or communication style

· Must be able to perform several tasks at once

· Must be able to work in a stressful atmosphere

· Must be able to rotate job tasks

· Must be able to greet others cordially

· Must be able to coordinate multiple and changing priorities

· Must be able to verbally communicate with all other associates

· Must be able to operate telephone, scanner, copier and FAX machines

· Must be able to occasionally work overtime.

· Must be able to move from department, division, or bank to department, division, or bank to attend meetings

· Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

The associate may occasionally be required to lift or move up to 25 pounds.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Grade 11

Pay Range: $17.80 - $22.20 per hour