Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits.

Position is Monday through Friday from 7:30 am to 4:30 pm or 8 am to 5 pm with the ability to work additional hours as needed.

Position is based at 921 W Monroe Ave, Lowell, AR, however, incumbent should be located anywhere within the Arvest 4 State Footprint (AR, KS, MO, OK).

SUMMARY: Under the general direction of the IAS Manager, the Commercial Appraisal Coordinator is tasked with processing requests for complex commercial third-party appraisals. The incumbent is also responsible for a variety of administrative duties supporting the department. The incumbent is accountable for developing solid working relationships with external appraisers and lending staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Process incoming requests for complex commercial third-party appraisals. Review property and loan information, define the scope of work, solicit bids, engage a qualified appraiser; mediate any issues that arise during the course of an assignment and provide timely communication to the lending staff.
2. Review information in a request for internal appraisal projects (In-house Evaluations (IHE), Comp and Tech Reviews, and Validations) and assign to the appropriate Appraisal Specialist or Reviewer.
3. Communicate with bank lending staff and appraisers on a daily basis. Serve as a contact person for questions related to appraisals. Maintain a positive working relationship with lending staff and appraisers.
4. As requested, provide research and assistance to Senior Review Appraisal staff.
5. Properly close out appraisal files and process invoices for third party appraisals and other vendor invoices.
6. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

• Support and uphold the Arvest Mission Statement.
• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
• Foster and promote the proper company image at all times.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High school diploma or GED required.
• 1 years of experience in real estate, lending, underwriting and/or appraisal support required.
• Associates degree preferred.

OTHER SKILLS AND ABILITIES:

• Must be able to arrive at work on time, work on site and have regular work attendance
• Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
• Must be able to provide cordial customer service regardless of customer personality, presence or communication style
• Must be able to perform several tasks at once
• Must be able to work in a stressful atmosphere
• Must be able to rotate job tasks
• Must be able to greet others cordially
• Must be able to coordinate multiple and changing priorities
• Must be able to verbally communicate with all other associates
• Must be able to operate telephone, scanner, copier and FAX machines
• Must be able to occasionally work outside of normal business hours.
• Must be able to move from department, division, or bank to department, division, or bank to attend meetings
• Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

The associate may occasionally be required to lift or move up to 25 pounds.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Grade 13

**Pay Range: **$21.36 - $25.37 per hour