Gift Shop Supervisor
Arkansas Children's Hospital
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.
Work Shift:
Day ShiftTime Type:
Full timeDepartment:
CC097710 Gift ShopSummary:
Monday to Friday, 8:00 a.m. to 5:00 p.m. — OnsiteOversees the daily operations of a small-scale gift shop, with responsibility for inventory management, staff and volunteer supervision, and overall store performance. Ensures high standards of customer service, satisfaction, and profitability. Conducts regular inventory counts, reconciles sales reports, maintains inventory levels within budget parameters, and upholds store security protocols.
Additional Information:
Monday to Friday, 8:00 a.m. to 5:00 p.m. — Onsite
Required Education:
High school diploma or GED or equivalentRecommended Education:
Bachelor's degree in a related field of study.Required Work Experience:
High School Diploma/GED and 4 years of relevant experience, or 6 years of experience in lieu of a diploma/GED.Recommended Work Experience:
Required Certifications:
Recommended Certifications:
Description
1. Supervises daily operations of the gift shop, ensuring consistent service delivery and operational efficiency.
2. Develops and maintains staff schedules based on business volume, sales activity, and anticipated needs.
3. Monitors budget performance and ensures expenditures remain within approved limits.
4. Implements strategies to support financial goals, including cost control, sales initiatives, and productivity improvements.
5. Oversees ordering, inventory control, and promotional activities to maintain stock levels and drive sales.
6. Ensures accuracy of records related to cash handling, sales transactions, inventory, and staff attendance.
7. Tracks progress toward departmental goals and ensures alignment with budget and performance expectations.
8. Addresses customer concerns and ensures a positive shopping experience.
9. Supervises staff and volunteers, including onboarding, training, coaching, and performance feedback.
10. Other duties as assigned.