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Case Manager Assistant (LPN)

Arkansas Children's Hospital

Arkansas Children's Hospital

Springdale, AR, USA
Posted on Jul 18, 2025

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift:

Day Shift

Time Type:

Full time

Department:

CC097460 ACNW Case Management

Summary:

Full Time 7:30a-4p (Orientation will be completed on Little Rock campus) The Case Manager Assistant works with the case managers to facilitate patient's continuity of care for home at time of discharge. The Assistant is responsible for making referrals to community care agencies and communicating these arrangements with the case manager and documenting in the patient's medical record. Additional duties include assisting in writing appeal letters for denied medical stay and completing discharge follow-up phone calls.

Additional Information:

Required Education:

Completion of an approved program per state's requirements.

Recommended Education:

Required Work Experience:

Related Field - 1 year of experience

Recommended Work Experience:

Required Certifications:

Licensed Practical Nurse - Arkansas State Board of Nursing (ASBN)

Recommended Certifications:

Description

1. Complete referral to community resource agencies for patients with home discharge needs.

2. Coordinates and communicates the arrangement of the discharge planning activities.

3. Documents agencies who will be providing services in the medical record along with the completion of follow-up phone calls.

4. Completes discharge follow-up phone calls and documents in medical record. Communicates any relevant gap in providing care to a patient that is identified during the phone call.

5. Assist the manager in writing appeal letters for denials of in-patient admissions.