Cycling Concierge + (Optional) Bike Guide

37 North Expeditions
37 North Expeditions

Full-time, Part-time

USD 20-20 / hour

Posted on Nov 2, 2026
Pay: $20 per hourSchedule: Part-time or full-timeLove people, the outdoors, and sharing the best of Northwest Arkansas? Join 37 North Expeditions as our Cycling Concierge at The Compton Hotel in Bentonville! You'll help hotel guests discover local trails, find their next adventure, and book experiences through 37 North Expeditions—all while bringing your local knowledge and hospitality to the cycling desk. You don't have to be an expert cyclist or guide—just friendly, enthusiastic, and excited to help people explore. Interested in guiding? Opportunities are available based on experience and interest.What You'll Do:- Create memorable guest experiences. Lead shifts at the Cycling Concierge desk by welcoming guests, sharing personalized recommendations for local trails, rides, local experiences.- Connect guests with experiences. Help guests discover and book guided tours and outdoor adventures offered by 37 North Expeditions.- Be the local adventure expert. Build and maintain knowledge of Northwest Arkansas' cycling routes, trail systems, outdoor attractions, and recreation community.- Get out on the trails, if interested. Opportunities to lead complimentary hotel rides and private guided bike experiences are available for qualified candidates who want to guide.What We're Looking For:- A friendly, approachable person who enjoys connecting with people.- Strong communication, organization, and customer service skills.- An interest in outdoor recreation and enthusiasm for sharing Northwest Arkansas with visitors.- Familiarity with local trails, cycling, or the outdoor community—or a willingness to learn.- The ability to work independently, solve problems, and manage competing priorities.- Availability for scheduled weekend and holiday shifts.Hospitality, tourism, outdoor recreation, cycling, retail, or customer service experience is valuable. Previous guiding experience is a plus, but not required.To apply, send your resume and a brief introduction to: explore@37northexpeditions.com