Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of Network Administrator I reports to the Information Technology Infrastructure Manager. This position is an entry-level position responsible for assisting in the management and maintenance of the healthcare system's servers and server infrastructure. This role involves working assigned tasks in a highly cooperative and customer-oriented team environment. This position performs work under the close supervision of senior systems administrators and Information Services management team.

Essential Position Responsibilities

• Perform assigned work and tasks.
• Assist in the installation, configuration, testing, and maintenance of server operating systems, applications, and hardware.
• Perform basic troubleshooting to resolve server and application issues.
• Provide technical support to end-users.
• Participate in on-call rotation for after-hours support, as needed.

Qualifications

• Education: Associate degree in information technology or related field, or equivalent work experience (would consider CCNA or CompTIA Network+ in lieu of degree).

• Licensure/Certifications: N/A

• Experience: Requires basic knowledge of and experience with Windows and Linux server operating systems; basic knowledge of and experience with VMWare; basic knowledge of and experience with server hardware and storage area networks; basic knowledge of and experience with TCP/IP networks. Must possess strong problem-solving and communication skills and the ability to work in a team-oriented environment.

Work Environment: This position spends the majority of time sitting (up to 80% of work time) with frequent walking of short distances (up to 20% of work time). This position performs repetitive type motions (up to 80% of work time). This position functions within a clerical/computer sciences office environment.